Harrods App Redesign

Since joining Harrods, I have had ownership of the redesign of the Harrods App. Applying UX knowledge and UI design I have helped deliver enhanced features and customer experience.

Roles
User Experience Design,
User Interface Design
Heat map analysis of previous app
Site map of current app
Open/closed card sorting sessions and results
Loading and home page
Visit page
Map page
Index page
Brand search journey
Restaurant journey
Experiences journey
Events journey
Editorial pages
Shop and Rewards pages
Advertisement journey